What’s new

When making travel plans, you should consider health-related matters sufficiently early on. For example, it may take several weeks for the European Health Insurance Card, which is why it is a good idea to order the card well in advance. Prepare for your trip by covering at least the following basics: The country-specific pages […]

The new brand instructions for the Contact Point for Cross-Border Health Care has been completed and deployed across communications and the EU-healthcare.fi website. Our goal is to be an easily approachable authority that serves the customer and distributes reliable information about cross-border health care and patient rights. Our brand efforts involved updating the visual […]

It is vital for high-quality care that health care professionals have access to up-to-date health data on their patients, even if they are from abroad. You can now give your consent in MyKanta to the disclosure of your patient to Estonian health care services if you are receiving treatment in Estonia. If you have […]

EU-healthcare.fi, the online service of the Contact Point for Cross-Border Healthcare, is provided in collaboration with the Ministry of Social Affairs and Health, the Finnish Institute for Health and Welfare and Kela, the Social Insurance Institution of Finland. The operations of the contact point take place within Kela, and the contact point develops its […]

Today, there are different online clinics that can provide treatment across borders. In general, provider of health services can often provide remote services, in which case the patient does not have to travel to another country to receive treatment. When you use the services of a clinic located in another country or solely online, it […]

Sara Kettunen, Katja Lehtinen and Sanna Halunen each worked at the Contact Point for Cross-Border Healthcare as university interns. The experience gained them career plans, self-confidence and tools for improved communications.

Finland was due to introduce a new prior authorisation procedure under the EU’s Patient Directive at the beginning of 2024 for patients seeking medical treatment in an EU or EEA country, Switzerland, Great Britain or Northern Ireland. However, Finland will not introduce the prior authorisation procedure for the time being, as there are currently no […]

In order to ensuring the continuity of care, it is important that healthcare professionals abroad have access to their Finnish patients’ up-to-date health data. As of early 2024, Finns can give their consent to the sharing of their patient data with Estonian healthcare providers for the purpose of their treatment. If the consent has been […]

The Contact Point for Cross-Border Healthcare collects information about clients seeking treatment abroad. Seeking treatment means that you travel abroad for the express purpose of receiving treatment. If you have received treatment abroad on account of a sudden illness or accident, this is not counted as seeking treatment. The purpose of the information collection is […]

Collecting information to improve service We are developing the operations of the Contact Point for Cross-Border Healthcare to be able to serve our customers and partners even better. The Contact Point distributes information on using health services in Finland and abroad. Our primary service channels are EU-healthcare.fi and our email customer service (yhteyspiste@kela.fi). We wanted […]