Slovenia has a social health insurance system with a single public insurer, the Health Insurance Institution of Slovenia (Zavod za zdravstveno zavarovanje Slovenije, ZZZS), providing universal compulsory health insurance. The ZZZS represents the interests of insured people in negotiations on health service programmes and their implementation; as the main purchaser of services in the health system, it plays a primary role in the formulation of prices for such services. Private companies provide voluntary health insurance, which is mainly used by patients to cover co-payments.
There is a growing share of private providers in the Slovenian healthcare system, particularly in primary and specialist health care. Most care is still delivered by state-owned (hospitals, most of outpatient specialist care and tertiary care) and municipality-owned (primary health care centres) providers. Conversely, more than half of dental service providers are private. Healthcare costs from a service provider that has no contract with the ZZZS have to be paid for in full.
During a temporary stay in Slovenia you can obtain medically necessary treatment within public healthcare and from private doctors who have a contract with ZZZS by presenting the European Health Insurance Card (EHIC). Medically necessary treatment refers to treatment that cannot wait for your return home. You may need such treatment in case of acute illness or accident. You can also receive treatment related to pregnancy and childbirth or to a chronic illness. The need for treatment must emerge during the course of your stay. If your illness requires regular treatment while you are temporarily staying abroad, agree with the treatment provider beforehand on the arrangement of treatment. Treatments that need to be arranged in advance include, for example, dialysis, oxygen therapy, specialised care of asthma and chemotherapy as well as echocardiography in chronic autoimmune diseases.
Emergency care services are fully covered by compulsory health insurance in Slovenia and free of charge. However, necessary health care services are only partly covered by compulsory health insurance. Therefore, an additional payment is charged to cover the balance of the full costs of health care services regardless of the presentation of the European Health Insurance card. More information on additional payments.
You will receive treatment on the same terms as the locals. It is advisable to carry copies of your European Health Insurance Card with you, along with the card itself. If you didn’t have your EHIC with you or it was not accepted, and you were required to pay all the costs of treatment yourself, you might be able to apply for reimbursement from Kela retrospectively.
You can receive treatment with the European Health Insurance Card within public healthcare and from private doctors who have entered into contract with ZZZS. The ZZZS is divided into ten regional units, which you can contact if you have any questions about healthcare in Slovenia. The contact information for the main office and the regional units is available from ZZZS’s website (in English).
Slovenian National Contact Point for cross-border healthcare has a search function on their website, where you can look for healthcare service providers according to field of specialisation and geographical region (including those healthcare providers who do not have a contract with ZZZS). The ZZZS also maintains a search engine (in Slovene) for service providers who are a part of the Slovenian public healthcare system or work in cooperation with the Health Insurance Institute.
See a general practitioner (zdravnik splošne medicine) at a health centre or a private doctor who has a contract with ZZZS. Show your European Health Insurance Card and your identity card. You can see a specialist after receiving a referral from a general practitioner.
Dental care is available from health centres or dentists who have contracts with ZZZS. Show your European Health Insurance Card when going to the dentist.
Medicines can be obtained from pharmacies (lekarna) on the basis of a medical prescription issued by a medical practitioner at the primary level and by presenting your European Health Insurance Card. Costs of specific medicinal products are fully covered by compulsory health insurance, whereas additional payment is required for the purchase of others. You can purchase medicines at any pharmacy, which has an agreement with ZZZS. The reimbursement varies and some specific medicines are free of charge. In the event of inpatient treatment, medicinal products are an inherent part of the treatment.
A general practitioner or specialist will usually provide you with a referral for hospital care. In an emergency, you can go straight to the first aid unit (urgenca) of the nearest hospital. At the reception, show your European Health Insurance Card and your identity card. First aid is free.
Ambulance transport during emergencies is free of charge if the treating doctor determines that the need for transport was urgent. If the ambulance transportation is not urgent, the patient must pay 90 per cent of the costs.
If your illness requires you to use special transport when returning to Finland, you will be liable for the travel costs in their entirety. You are recommended to take out a travel insurance that covers these costs.
Read more about suddenly falling ill in Europe.
Read more about reimbursement of costs of treatment abroad.
If you wish to travel to Slovenia for the purpose of using healthcare services you can find general information on seeking treatment abroad on our site. Some useful websites concerning seeking treatment in Slovenia are listed below. You should direct your questions about healthcare in Slovenia to the Slovenian National Contact Point for cross-border healthcare.
Quality and safety of treatment
Doctors and dentists operating in Slovenia belong to the Slovenian Medical Association and they are required to renew their doctor’s or dentist’s licence every seven years.
The Ministry of Health of the Republic of Slovenia, the National Health Insurance Institute and the medical associations supervise the quality and safety of healthcare service providers and professionals operating in Slovenia. More information is available on the website of the Slovenian National Contact Point for cross-border healthcare.
In the event of treatment injuries, the legislation and patient insurance of the country providing the treatment is always applied. In case you are unhappy with the treatment you received, you should primarily try to sort the matter out with the treatment provider. The national contact point can help you with finding the right authority if you wish to make a complaint.