Contact points in EU and EEA countries

Each EU country has at least one contact point for cross-border health care, which provides information about the health services of the country or region and using the services. Contact points provide information on their website and most of them serve customers also by email.


Austria
Gesundheit Österreich GmbH

Belgium
Soins de santé transfrontaliers
E-mail: information(at)crossborderhealthcare.be

Bulgaria
National Health Insurance Fund
E-mail: crossbordercare(at)nhif.bg

Croatia
Croatian Health Insurance Fund
E-mail: ncp-croatia(at)hzzo.hr

Cyprus
Ministry of Health
E-mail: ncpcrossborderhealthcare(at)moh.gov.cy

Czech Republic
Ministry of Health
E-mail: info(at)kancelarzp.cz

Denmark
Danish Patient Safety Authority
E-mail: pob(at)patientombuddet.dk

Estonia
Eesti Haigekassa
E-mail: info(at)haigekassa.ee

Finland
Social Insurance Institution of Finland (Kela)
EU-healthcare.fi
E-mail: yhteyspiste(at)kela.fi

France
Centre des Liaisons Européennes et Internationales de Sécurité Sociale (CLEISS)
E-mail: soinstransfrontaliers(at)cleiss.fr

Germany
Deutsche Verbindungsstelle Krankenversicherung - Ausland (DVKA)
E-mail: info(at)eu-patienten.de

Greece
National Organization for the Provision of Health Services – EOPYY
E-mail: ncp_gr(at)eopyy.gov.gr

Hungary
Országos Betegjogi, Ellátottjogi, Gyermekjogi és Dokumentációs Központ
National Center for Patients' Rights and Documentation
E-mail: info(at)eubetegjog.hu

Iceland
Icelandic Health Insurance- International Department
E-mail: international(at)sjukra.is

Ireland
Cross-Border Healthcare Directive Department
E-mail: crossborderdirective(at)hse.ie

Italy
Ministry of Health, Directorate-General for health planning

Latvia
National Health Service
E-mail: nvd(at)vmnvd.gov.lv

Lithuania
State Health Care Accreditation Agency under the Ministry of Health
E-mail: vaspvt(at)vaspvt.gov.lt

Luxembourg
Service national d’information et de médiation santé
E-mail: info(at)mediateursante.lu

Malta
Ministry for Health
E-mail: crossborderhealth(at)gov.mt

Netherlands
Netherlands NCP Cross-border Healthcare

Norway
HELFO (The Norwegian Health Economics Administration)
E-mail: servicesenteret(at)helfo.no

Poland
National Health Fund
E-mail: ca17(at)nfz.gov.pl

Portugal
The Central Administration of the Health System
National Contact Point of Portugal
E-post: diretiva.pcn(at)acss.min-saude.pt

Romania
National Health Insurance House
E-mail: pnc(at)casan.ro

Slovakia
Healthcare Surveillance Authority
E-mail: web(at)udzs-sk.sk

Slovenia
Health Insurance Institute of Slovenia (HIIS)
E-mail: kontakt(at)nkt-z.si

Spain
Ministry of Health, Social Services and Equity
E-mail: oiac(at)msssi.es

Sweden
For Swedish insured persons seeking healthcare in the EU:
Försäkringskassan
Customer service telephone number +46 771 524 524
kundcenter(at)forsakringskassan.se huvudkontoret(at)forsakringskassan.se

For EU citizens intending to use Swedish healthcare
Socialstyrelsen
Customer service telephone number +46 75 247 30 00
E-mail: info(at)socialstyrelsen.se

United Kingdom
NHS