The website contains the contact information of hospital districts, emergency services, maternity hospitals and rare deseases centers.
The customer must receive a specific decision concerning the customer fee. The decision must contain the appeal instructions and the appeal address. Prepare your appeal concerning a public healthcare customer fee within 30 days (1.1.2016) of having received the decision. If necessary, the patient ombudsman can help you prepare the appeal. You can receive the […]
Valvira guides and supervises the operations of healthcare professionals and healthcare units in both the public and the private sector. The task of Valvira is to maintain the register of healthcare professionals investigate a complaint when it is suspected that a medical error or malpractice has contributed to the death or severe injury (in […]
Maximum times for access to treatment in public health care Access to first aid and emergency treatment must be provided immediately, regardless of the patient’s place of residence. For emergency treatment, there are emergency clinics at health centres and hospitals. Non-urgent medical care is provided at health centres. Specific time limits have been set […]