In emergencies call 112 to obtain help.

Healthcare and medical care

In principle, public healthcare is free for all Russian citizens. However, there may be large differences between public and private healthcare services and the methods of treatment may vary.

Private hospitals in St Petersburg and Moscow are of a high standard and the level of public healthcare is higher than elsewhere in Russia. In other parts of Russia, the treatment conditions fall below western standards. For the most part, the personnel are highly trained even on the public side, but the units commonly suffer from a lack of resources. Queue times may also be long in public healthcare.

Private hospitals operating in Moscow include the American Medical Center and the European Medical Center. In St Petersburg, high-quality treatment is available from the International Clinic MEDEM, the Euromed Clinic, the American Medical Clinic and Lahta Clinic, among others. On these clinics, the personnel speak English and often represent multiple nationalities. Situated within the Embassy of Finland in Moscow, Finnish Medical Center Moscow offers the services of a general practice specialist in both Finnish and English.

Everyone is entitled to first aid in case of emergency, but the treatment must be paid after it has been completed.

Persons who apply for a Russian visa must have health insurance that corresponds to the requirements set for foreign nationals temporarily staying in the Russian Federation. Before travelling to Russia, you should contact your insurance company to request contact information for those private hospitals that your insurance company has a contract with.

The contract hospitals will invoice the insurance company directly. These hospitals and health stations usually have pharmacies where you can collect your medicines. Other hospitals usually require payment in advance with a credit card or in cash.

If you are health insured in Finland, and have received treatment in some other country than an EU or EEA country or Switzerland on account of a sudden illness, worsening of a chronic condition, pregnancy or childbirth, you can apply for reimbursement from Kela retrospectively. You are entitled for the same reimbursement that you would have received if you had been treated in the private healthcare system in Finland. Please note that the reimbursement usually covers only a small part of the costs of the treatment. Thus, taking out a comprehensive travel insurance is recommended.


Dental care is usually expensive and some clinics require payment in advance. Dentists are well trained and treatment is available on the private and public sectors. Dentists in the private sector rarely speak English. If you require urgent medical care and choose a place of treatment from the public sector, you should take with you a person who speaks Russian so that they can act as interpreter.


There are several pharmacies in all cities. Large hospitals also have their own pharmacies. Moreover, nearly all of the large supermarkets have a pharmacy. Some of the pharmacies are open 24 hours a day. Please note, however, that the pharmacy personnel do not necessarily speak English.

Many medicines that require a prescription in Finland are freely available in Russia. However, some require a prescription from a local doctor (such as anti-depressants and several analgesics).