In emergencies call 911 to obtain help.

Healthcare and medical care

When travelling to Mexico, you should take out comprehensive travel insurance. The standard of private hospitals and clinics is generally good, but often inadequate in units within the public system. Private medical care services of a high standard are available especially in the capital, Mexico City. Many doctors have trained abroad. There is only limited availability of healthcare services outside large cities.

The prices of medical care vary in different units and on how demanding the treatment is. Despite having travel insurance, you may have to pay the costs of treatment yourself first. Most doctors and hospitals do not accept travel insurance certificates as a guarantee of payment. If you become more seriously ill in Mexico, contact your insurance company as soon as possible so that you can agree on payment arrangements. Save all receipts and certificates, as you will need them when you apply for reimbursement from your insurance company.

If you are health insured in Finland, and have received treatment in some other country than an EU or EEA country or Switzerland on account of a sudden illness, worsening of a chronic condition, pregnancy or childbirth, you can apply for reimbursement from Kela retrospectively. You are entitled for the same reimbursement that you would have received if you had been treated in the private healthcare system in Finland. Please note that the reimbursement usually covers only a small part of the costs of the treatment. Thus, taking out a comprehensive travel insurance is recommended.


Be aware with respect to pharmacies that medicines prohibited in Finland can often be obtained too, frequently without a prescription. Purchase only medicines prescribed by a doctor or ones that you are familiar with.

There is often a reception in connection with the pharmacy, where medical advice and prescriptions are offered free of charge. However, going to these receptions is not recommended, as the counsellors might not be medically trained doctors or nurses. In case of a sudden illness, you should go to a hospital or to an official clinic.