Frequently asked questions on cross-border healthcare

Answers to frequently asked questions about

Service choices in healthcare in Finland

As a general rule, service choices in healthcare comprise medically and dentally justified The aim is to use only examination, treatment and rehabilitation methods that are effective, reasonable in terms of cost and safe in the Finnish healthcare system. For this reason, the service choices exclude procedures that or Why are the service choices defined? […]

Accessibility of services in Finland

What does accessibility mean? Accessibility is a broad concept, which is defined as follows: The most common obstacles to mobility are differences in level, such as stairs and thresholds. Space requirement is important, for example, for those using rollators, in which case passages, doorways, lifts, toilets and reception facilities must be spacious. If walking is […]

Quality of treatment in Finland

The service provided by the healthcare system must be of high quality, safe and appropriately organised. You are entitled to good healthcare and medical care and related treatment. Good care and treatment consist of, for example, the quality of treatment, patient safety, equality and professionalism and competence of the personnel. A high quality health service […]

Availability of treatment in Finland

Maximum times for access to treatment in public health care Access to first aid and emergency treatment must be provided immediately, regardless of the patient’s place of residence. For emergency treatment, there are emergency clinics at health centres and hospitals. Non-urgent medical care is provided at health centres. Specific time limits have been set for […]