Contact points in EU and EEA countries

Austria E-mail: patientenmobilitaet(at) Belgium E-mail: information(at) Bulgaria E-mail: crossbordercare(at) Croatia E-mail: ncp-croatia(at) Cyprus E-mail: ncpcrossborderhealthcare(at) Czech Republic E-mail: info(at) Denmark E-mail: stps(at) Estonia E-mail: info(at) Finland Social Insurance Institution of Finland (Kela) E-mail: yhteyspiste(at) France E-mail: soinstransfrontaliers(at) Germany E-mail: info(at) Greece E-mail: ncp_gr(at) Hungary E-mail: info(at) Iceland E-mail: international(at) Ireland E-mail: crossborderdirective(at) Italy E-mail: […]

Statistical and research information

can be found on Contact Point’s SlideShare presentation. Statistics provided by Kela include information on European Health Insurance Cards (EHIC), medical care costs incurred abroad and their reimbursements, and prior authorisations for seeking treatment abroad. The statistics also include . The National Institute for Health and Welfare (THL) collects  from social and health care […]

Frequently asked questions on cross-border healthcare

Answers to frequently asked questions about Treatment in Finland Treatment abroad European Health Insurance Card Prior authorisation Reimbursement of costs Medications and prescriptions Patient information and language of treatment Medical care when moving abroad Dissatisfaction with treatment and treatment injuries Travel and hospital transports

Contact Point in Finland

The Contact Point provides service on the website and by e-mail. You can reach the Contact Point at yhteyspiste(at) We will respond within five working days. Our e-mail service is available in Finnish, Swedish and English. The Contact Point provides you with general information on cross-border healthcare. In personal matters concerning benefits, such […]