Contact points in EU and EEA countries

Austria Belgium E-mail: information(at) Bulgaria E-mail: crossbordercare(at) Croatia E-mail: ncp-croatia(at) Cyprus E-mail: ncpcrossborderhealthcare(at) Czech Republic E-mail: info(at) Denmark E-mail: pob(at) Estonia E-mail: info(at) Finland Social Insurance Institution of Finland (Kela) E-mail: yhteyspiste(at) France E-mail: soinstransfrontaliers(at) Germany E-mail: info(at) Greece E-mail: ncp_gr(at) Hungary Országos Betegjogi, Ellátottjogi, Gyermekjogi és Dokumentációs Központ n E-mail: info(at) Iceland E-mail: […]

Statistical and research information

can be found on Contact Point’s SlideShare presentation. Statistics provided by Kela include information on European Health Insurance Cards (EHIC), medical care costs incurred abroad and their reimbursements, and prior authorisations for seeking treatment abroad. The statistics also include information on . The National Institute for Health and Welfare (THL) collects  from social and […]

Frequently asked questions on cross-border healthcare

Answers to frequently asked questions about Treatment in Finland Treatment abroad Reimbursement of costs Prior authorisation Service choices in healthcare Language and medical records Follow-up treatment of a patient Patient insurance European medical prescription Charging the treatment costs of patients coming from abroad Questions concerning the Åland Islands

Contact Point in Finland

The Contact Point provides service on the website and by e-mail. You can reach the Contact Point at yhteyspiste(at) We will respond within five working days. Our e-mail service is available in Finnish, Swedish and English. The Contact Point provides you with general information on cross-border healthcare. In personal matters concerning benefits, such […]