How does the Contact Point for Cross-Border Healthcare develop services for people seeking treatment abroad?

11.9.2024

The Contact Point for Cross-Border Healthcare collects information about various customer groups in order to develop the services. We started with collecting information about people seeking treatment abroad. Our article series will explain in more detail how we collected information about people seeking treatment abroad and how the results will influence the development of our services.

Kela: Agreement between Finland and Estonia on population data exchange may affect entitlement to medical care in Finland

29.8.2024

The agreement between Finland and Estonia on the exchange of population data entered into force on 1 May 2024. The new agreement only allows people to register a permanent address in one country at a time. If the person no longer has a municipality of residence in Finland, the entitlement to medical care can be checked from Kela, if necessary.

Making the EU-healthcare.fi website more user-oriented

7.8.2024

In the spring of 2024, a lot went on behind the curtains of the EU-healthcare.fi website. The site publication tool was updated to a newer version, which opened the doors for broader development.

Going on a trip? Prepare for your trip with the country-specific pages

3.7.2024

Preparation is the key to a successful trip. Visit the country-specific pages and check which health services you are entitled to in the destination and where to get help if you fall suddenly ill during the trip, for example.

Update to the brand of the Contact Point for Cross-Border Health Care

1.7.2024

The Contact Point for Cross-Border Health Care has updated its brand for increased consistency. The aim of the update is to clarify the communications and website, and to increase awareness of the Contact Point.

Kanta.fi: If you consent, your patient data can be accessed in Estonia

6.6.2024

You can now give your consent in MyKanta for the transfer of your patient data to other European countries. Initially, patient data will only be accessible by Estonian health care services. This reform will improve the exchange of health data and the quality of care.

Information sharing, cooperation and development: New committee of online service EU-healthcare.fi convened

6.5.2024

The Contact Point for Cross-Border Healthcare is constantly developing the online service EU-healthcare.fi for its customers. The latest change is an online service committee – an arena for development, stakeholder work and information sharing.

Keep these things in mind when using the services of a foreign online clinic

1.2.2024

Today, there are different online clinics that can provide treatment across borders. In general, provider of health services can often provide remote services, in which case the patient does not have to travel to another country to receive treatment. When you use the services of a clinic located in another country or solely online, it […]

From internship to career – Read the stories of three former interns at the Contact Point for Cross-Border Healthcare

30.1.2024

Sara Kettunen, Katja Lehtinen and Sanna Halunen each worked at the Contact Point for Cross-Border Healthcare as university interns. The experience gained them career plans, self-confidence and tools for improved communications.

Kela: For the time being, Finland will not introduce the prior authorisation procedure under the EU’s Patient Directive for medical treatment abroad

19.12.2023

Finland was due to introduce a new prior authorisation procedure under the EU’s Patient Directive at the beginning of 2024 for patients seeking medical treatment in an EU or EEA country, Switzerland, Great Britain or Northern Ireland. However, Finland will not introduce the prior authorisation procedure for the time being, as there are currently no […]