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Before your trip, you should determine any restrictions as there is variation between countries in terms of the quantities and types of medication you may bring with you. In addition to this, it is a good idea to find out about any rules and restrictions in any countries of transit. In some cases, an import […]

A pharmacy operating in Finland can sell medicines online if it has notified the Finnish Medicines Agency (Fimea) of the shop. Fimea maintains a list (in Finnish) of legitimate online pharmacies in Finland. Buying medicines from the online shop of a foreign pharmacy If you order medication from another EU country, make sure that you […]

Health care organisations can host hospital pharmacies and dispensaries that are responsible for the patients’ medication. They do not sell medicines to private customers. Finnish Medicines Agency Fimea grants operating permits to pharmacies and monitors their operation in Finland. You can find the contact information of all pharmacies in Finland in the Apteekkihaku search service. […]

In Finland, medical prescriptions are electronic – doctors do not issue paper prescriptions. It is possible to issue paper and telephone prescriptions during system malfunctions, but the pharmacy converts them to electronic prescriptions. You can purchase medication prescribed to you at any pharmacy by presenting a patient guide provided by your doctor, your Kela card […]

When customers coming from abroad seek treatment in Finland, they are primarily responsible for the costs of health services, arranging interpretation, translating documents and covering any related costs. Customers may receive treatment for the municipal resident’s client fee if they have a municipality of residence in Finland or if they present an appropriate certificate of […]

If customers want to seek treatment abroad, they must independently investigate what kind of care is available in the target country and what the seeking of treatment requires in practice. The customers are also responsible for having their patient documents translated and delivered to the treatment provider. Country-specific information about health services helps clients choose […]

The service is provided by the Contact Point for Cross-Border Healthcare in cooperation with the Ministry of Social Affairs and Health, the National Institute for Health and Welfare and the Social Insurance Institution. The Contact Point is located within Kela, and its operations are based on the EU Directive (2011/24) on the application of patients’ […]

The key content of the Choosehealthcare.fi online service has been published in sign language at viittomakieli.hoitopaikanvalinta.fi. The Choosehealthcare.fi website, which serves users of health services and healthcare professionals, contains information about the possibilities and rights of patients to use health services in Finland and abroad. The website also contains information about customer payments, treatment costs […]

The Choosehealthcare.fi website can now also be read in Sami at the address saame.hoitopaikanvalinta.fi. Up to now, the entire content of the website has been available in Finnish, Swedish and English, and now the choice of languages has been extended to Northern Sami. The language can easily be selected from the language menu visible on […]

In June, the Contact Point for Cross-Border Healthcare asked people to describe their need for information about healthcare services as well as their experiences. The purpose of the survey was to find out about clients’ needs and wishes in order to develop the contact point’s communications and the Choosehealthcare.fi web service. A total of 96 […]