Contact points in EU and EEA countries

Each EU country has at least one contact point for cross-border health care, which provides information about the health services of the country or region and using the services. Contact points provide information on their website and most of them serve customers also by email.


Austria

Belgium

Bulgaria

Croatia

Cyprus

Czech Republic

Denmark

Estonia

Finland

Social Insurance Institution of Finland (Kela)

France

Germany

Greece

Hungary

Iceland

Ireland

Italy

Latvia

Lithuania

  • National Health Insurance Fund under the Ministry of Health
  • E-mail (when you have questions about the Lithuanian health care system, prices of health care, reimbursements or medicines): info(at)vlk.lt
  • E-mail (when you have questions about the patient rights or licensed health care service providers): contact.point(at)vaspvt.gov.lt

Luxembourg

Malta

Netherlands

Norway

Poland

Portugal

Romania

Slovakia

Slovenia

Spain

Sweden

For Swedish insured persons seeking healthcare in the EU:

  • Försäkringskassan
  • Customer service telephone number +46 771 524 524
  • kundcenter(at)forsakringskassan.se or huvudkontoret(at)forsakringskassan.se

For EU citizens intending to use Swedish healthcare:

  • Socialstyrelsen
  • Customer service telephone number +46 75 247 30 00
  • E-mail: socialstyrelsen(at)socialstyrelsen.se

United Kingdom