There will be amendments to the reimbursement model for seeking treatment independently. Our website content will be updated as soon as the amendments take effect. Read more: Changes to reimbursement of costs for treatment abroad

Reimbursement for medical care from Kela

You can appeal to the Social Security Appeals Board concerning Kela’s decisions that involve reimbursement for costs related to private healthcare, medicines or treatment-related travel costs.


  • The appeal can be written as a free-form document.
  • Address the appeal to the Social Security Appeal Board (Samu).
  • Deliver the appeal to Kela.
  • The appeal must be submitted at the latest by the end of the 30th day since you received information on Kela’s decision. The decision is considered to have reached you on the seventh day after its mailing.