Language and medical records

In what language are health care services provided? Is it the patient’s responsibility to be able to handle the interactions in an unfamiliar language? Each country applying the EU Patient Directive is only obliged to provide treatment in the official languages of the country. It is a good idea for patients to find out […]

Language rights

Healthcare professionals are obliged to inform the customer concerning their state of health, the significance of the treatment, the different treatment options and other factors related to the treatment. If the customer and the treatment personnel do not have a common language, interpretation will be arranged if necessary. In Finland, the customer always has […]